Shipping Policy
Our goal is to offer you the best shipping options, economic and effective. Every day, we deliver to hundreds of customers, ensuring that we provide the highest levels of responsiveness to you at all times.
Time frame for order delivery is divided into two parts:
Processing time: Orders are processed and shipped from Monday to Friday, within 2-4 business days. Orders placed on holidays or weekends will begin processing the next business day. If items you ordered are out of stock or delayed for shipping we will notify you by e-mail.
Shipping time: This refers to the shipping option you choose and it takes for items to be shipped from our fulfillment center to the destination. Shipping times are based on our best estimate, however, delays can occur in transit or due to holds at your local custom office, so it may take longer for an order to be delivered.
You will receive a shipping confirmation email with tracking as soon as your order leaves our warehouse.
Please double check the address you are entering, as we will not be held responsible for packages that are sent to the wrong address that the buyer has entered.
ALL ORDER WILL BE SHIPPED REQUIRING A SIGNATURE TO AVOID LOST OR STOLEN ITEMS SO A SIGNATURE WILL BE REQUIRED UPON DELIVERY
* Due to COVID-19, shipping time may take longer than estimated.
Carriers
We use USPS or E-Commerce to deliver our orders. We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control and we recommend that you select USPS Priority or Express shipping service to ensure that your package in insured. Insurance is to protect against lost or damaged packages during shipping. All purchases are shipped by USPS or E-Commerce.
Lost or Stolen Packages
FUU Studio is NOT responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, FUU Studio will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
ATTENTION:
Products on our website are not available for the following locations:
United States
- Alaska
- Hawaii
- Puerto Rico
- Guam
- US Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- APO
- FPO
* The above shipping instructions are for the United States only. For shipping of other countries, please refer to the order settlement page.